Part-Time Customer Service Representative
Location: Digbeth, Birmingham
Hours: 19 hours per week, rota-based between 9:00 AM - 6:00 PM
Assignment Duration: 8 weeks
Pay Rate: £11.44 per hour
Start date: 2nd September 2024
Agency Overview: We are currently recruiting on behalf of our client for a Part-Time Customer Service Representative to join their team based in Digbeth, Birmingham. This is an 8-week temporary assignment, ideal for candidates who are passionate about customer service and looking for flexible part-time work.
Role Responsibilities:- Deliver outstanding customer service via phone, email, and face-to-face interactions.
- Address customer inquiries, resolve issues, and provide accurate information regarding products and services.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with the team to ensure service targets and standards are consistently met.
Candidate Requirements:- Excellent communication and interpersonal skills.
- Previous experience in a customer service role is advantageous but not essential.
- Flexibility to work 19 hours per week on a rota basis within the core hours of 9:00 AM to 6:00 PM.
- A proactive, customer-focused approach with a positive attitude.
What’s on Offer:- Competitive hourly pay rate of £11.44.
- The opportunity to gain experience in a dynamic and supportive environment.
- Convenient location in Digbeth with easy access to public transport.
Application Process: Interested candidates should apply and submit a copy of their up-to-date CV
Note: This is a temporary position managed by Pertemps recruitment and candidates will be employed directly by the agency for the duration of the assignment.