An exciting opportunity for an experienced Account Manager to join a leading client based in the DE24 area of Derby
As an Account Manager you will report directly to the Head of Customer Services to assist and manage a portfolio of clients.
Duties:- To deliver on time to cost and quality
- To provide program update reports both internal and external
- Manage the Despatch schedules
- Own the business metrics of QCD regarding parts passing through the company
- Interface with other departments, the senior management teams and customers
- Identifies opportunities to grow business with existing customer
- Maintain, improve and stabilise the Customer demand signals
- Effectively plan and manage for program recovery if required
- To generate visual business metric, which enable business performance to be tracked on a regular basis and targets achieved
- To work within cross functional teams to support business development, growth and improvement projects as required
- To lead by example and ensure appropriate standard of behaviour and conduct are maintained within the business in line with company policies
Requirements:- Extensive knowledge of production processes and Customer Relationship Management
- Experience of working within a team of people achieving a common goal
- Problem analysis and decision making
- Strong customer focus combined with business development skills/ commercial awareness
- Be an excellent communicator with good negotiation skills
- Experience of using project management methodologies and tools
- Ability to work under pressure, as part of a team but often on their own initiative
- MRP management and deployment of
- Lead Time Analysis
- Capacity Management, development and introduction
- Problem Solving
Salary £35- £40k (dependant on experience)
Working Monday - Thursday 8.00- 16.45 & Fri 8.00-12.30
Onsite parking available
Please click apply or email your CV to natalie.bentley@pertemps.co.uk