Field Planning Specialist

We have an exciting opportunity at Thames Water to join our Home Counties Waste Network team as a Field Planning Specialist.

Your role will be to investigate waste network issues, such as pollution and flooding incidents, and work with colleagues to resolve and prevent from occurring again.  You will take a leading role in understanding root cause of these events, and be instrumental in ensuring this insight is shared with the wider team so action can be taken.

What you’ll be doing as a Field Planning Specialist

• Investigate incidents of ‘escape of sewage’ from the waste network, fully understanding the root cause of the incident so preventative action can be taken. Provide information for, and attend, senior incident review meetings as required.
• Following investigation, raise follow-on work, as appropriate, and track progress closely to ensure timely completion, thereby preventing a repeat incident occurring.
• Work with other teams, such as Network Protection Team / Environment Protection Team / Customer Team to educate customers, thereby preventing repeat incidents.
• Instrumental in recommending and delivering continuous improvement initiatives, whether driven centrally or locally, to improve performance.
• Identify business risks (e.g. hotspot locations) and flag as appropriate to be managed in line with the company risk management procedure.
• Carry out contractor auditing; ensuring that all works undertaken meet the Thames Water Health, Safety and Wellbeing standards and in line with business requirements.
• Take part in our regional network Out Of Hours Standby rota, to oversee emergency work.

Base Location: Hybrid – Hockford STW (GU24 0DE)

Working Pattern or hours: 36 hours

Necessary requirements for the role: Valid UK driving license

What you should bring to the role

• Water Industry experience, ideally in Waste Networks, would be beneficial.
• Confident at using a range of company IT systems and office software, to conduct incident investigations. (training can be provided for company systems)
• Good verbal and written communication skills, to interact with your colleagues and customers / stakeholders.
• An uncompromising approach to Health, Safety and Wellbeing.
• Passion and understanding of how to deliver exceptional customer experiences.
• Must hold a full UK driving licence.

What’s in it for you?

• Competitive salary starting from £35,000 per annum depending on previous experience.
• Annual Leave: 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities,
representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.