Claims TechnicianLocation- Maidstone Kent)£23,000-£25,000A leading Insurance Company handling claims management services are looking to recruit Claims Technicians/Customer Service Administrators due to constant expansion and growth of the companyYou will provide exceptional customer experience to a portfolio of High Net Worth and Commercial subsidence claims.

• You will be the first point of contact to the Clients and Policyholders for any queries on their Subsidence claims.
• As well as proactively driving your claim portfolio you will be required to maintain a task diary system, recommend and raising payments, produce client reports, letters
• liaise with contractors and other external suppliers you will also handle complaints from customers and suppliers

Previous experience within a customer service office environment (Ideally Claims/Insurance/Administration experience)Organised, diligent, and able to run tasks through to completionConscientious and hard working to achieve the required results, as well as being flexible and adaptable during times of high volumesExcellent communication and negotiation skillsExperience of computer-based claims handling systemAbility to deal with demanding customers in a sympathetic but firm manner over the telephone.Able to cope with a fast-changing working environmentA desire to embrace innovative working practicesIdeally educated to 'A' level/ degree standardWorking for this client you will be given the opportunity to study further with regards Insurance ExamsThis is an excellent company to work for, the company will consider all candidates who have strong customer service/administrative experience