Client Services Administrator - Temp £10.00 per hour - Winnersh
Insurance group is seeking an experienced Client Services Administrator to support their client services team in Winnersh, Wokingham.

This is a temporary role to start ASAP and will pay £10.00 per hour.

The Client Services Administrator will provide office-based support for the Customer Services Team in the day to day running of the client portfolio, including client and provider interactions. Duties include:

• Be the first point of contact for day-to-day administration from clients, providers and other internal and external sources.
• Independently respond to queries from both clients and insurers in a pro-active manner
• Co-ordinate administration of schemes, including invoicing, membership data, claims data & communication material.
• Ensure that any correspondence received and issued is checked for discrepancies and challenge as appropriate.
• Ensure the smooth running of assigned administration on a day-to-day basis including, scanning documentation, production of daily and monthly reporting and mail merges
• Ensure that client records and in-house system is always kept up to date.
• Daily sorting of all in bound and outgoing post

The ideal Client Services Administrator will have the following knowledge skills and experience:

• Previous administration experience in an office environment
• Excellent customer service skills and comfortable making calls to customers
• Strong IT skills including MS Office applications and the ability to pick up new systems quickly
• Sound organisation skills; ability to perform tasks, prioritise work and confidently manage conflicting demands.
• Excellent communication and strong relationship building skills
• Sound attention to detail

This role is subject to passing vetting checks
ONLY SHORT LISTED APPLICANTS WILL BE CONTACTED.