£10 Per Hour

Full Time


Wokingham, Berkshire


Posted about 3 months ago

Expires in 14 days

Job Description
Client Services Administrator - Temp £10.00 per hour - Winnersh
Insurance group is seeking an experienced Client Services Administrator to support their client services team in Winnersh, Wokingham.

This is a temporary role to start ASAP and will pay £10.00 per hour.

The Client Services Administrator will provide office-based support for the Customer Services Team in the day to day running of the client portfolio, including client and provider interactions. Duties include:
  • Be the first point of contact for day-to-day administration from clients, providers and other internal and external sources.
  • Independently respond to queries from both clients and insurers in a pro-active manner
  • Co-ordinate administration of schemes, including invoicing, membership data, claims data & communication material.
  • Ensure that any correspondence received and issued is checked for discrepancies and challenge as appropriate.
  • Ensure the smooth running of assigned administration on a day-to-day basis including, scanning documentation, production of daily and monthly reporting and mail merges
  • Ensure that client records and in-house system is always kept up to date.
  • Daily sorting of all in bound and outgoing post
The ideal Client Services Administrator will have the following knowledge skills and experience:
  • Previous administration experience in an office environment
  • Excellent customer service skills and comfortable making calls to customers
  • Strong IT skills including MS Office applications and the ability to pick up new systems quickly
  • Sound organisation skills; ability to perform tasks, prioritise work and confidently manage conflicting demands.
  • Excellent communication and strong relationship building skills
  • Sound attention to detail
This role is subject to passing vetting checks

Suzanne Patel

02074 302446

Division 775

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