£22,500 - £23,500 Per Annum

Full Time


Solihull, West Midlands

Catering And Hospitality

Posted about 1 month ago

Expires in 10 days

Job Description
We are currently working with a stunning 4* hotel located in the Solihull area who have a great opportunity that has become available as a Receptionist. 


In this Receptionist position, your main duties will include –  
  • Completing Reception duties including guest check ins, guest check outs, daily banking to a high standard as well as assisting the Reservations department 
  • Ensuring exceptional service levels are consistently delivered to all guests 
  • Presenting a welcoming impression both on the telephone and in person 
  • Ensuring the correct allocation of charges to guest accounts and banking of all monies 
  • Acting as a main point of contact for any customer complaints or queries and ensuring they are handled correctly 


The ideal Receptionist will –  
  • Previous experience in a customer-focused industry 
  • Positive attitude and good communication skills 
  • Commitment to delivering a high level of customer service 
  • Be professional and friendly 
  • Ability to work on your own and as part of a team 


This Receptionist position is working 40 hours per week, flexible hours including mornings, afternoons and evenings, shifts are generally from 7am-3pm or 3-11pm. Paying a salary from £22,500 per annum. 


If you feel like this Receptionist position is the ideal role for you, I’d love to hear from you! 

Charlotte Franklin

01216 326661

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