Administrator

Administrator
£24,500pa
Monday - Friday, 9:00am - 5:00pm
Permanent Position

Are you an administrator who thrives in a busy environment? We're looking for an Administrator to join our esteemed client in the jewellery quarter. This pivotal role provides critical administrative support to specialist jewellery teams, client services, and other internal departments.

Key Responsibilities:

• Receive, unpack, and organise deliveries.
• Coordinate collections and deliveries with specialist contractors.
• Communicate with external partners for repairs, reports, authentication, etc.
• Manage inventory in the office and in transit, including vault organisation.
• Prepare customer documents, such as receipts and collection dockets.
• Assist with item viewings and respond to customer inquiries.
• Handle customer collections and shipment of goods.
• Answer incoming calls and emails from customer & clients.
• Assist with reception duties, logistics coordination, and schedule management.
• Create rotas for valuations.
• Participate in events.
• Provide support to other departments as needed, including on Auction Days.

Skills and Personal Attributes:

• Strong multitasking abilities.
• High attention to detail.
• Trustworthy and reliable.
• Professional appearance.
• Strong organisational skills.
• Excellent communication skills.
• Ability to work independently and collaboratively to meet tight deadlines.
• Positive attitude with a proactive approach to work.
• Proficient in Microsoft Word, Excel, and Outlook (training on Microsoft Dynamics provided).

Experience Required:

• Experience in a fast-paced environment.
• Experience in jewellery is beneficial but not essential.

Benefits:

• 21 days holiday plus bank holidays.
• Annual salary review.
• Discretionary bonus.
• Free car park permit after six months of service.

If you possess the required skills and experience for this role, we invite you to apply and become part of a dynamic team.? Please click apply or contact Stacey Weatherstone at Birmingham Industrial Hagley Court to find out more!????