Field Support Representative

Vacancy: Field Support Representative
Location: Dublin, Ireland
Salary: €24,700k

About the Client:
Our client is one of the world's leading providers of Integrated Supply Solutions to manufacturing industries, specialising in the provision of MRO (indirect) products. Their services include Procurement, Transactional Processing, Stores Management, and Inventory Optimisation, all supported by industry-leading digital platforms. They cater to top-tier clients in various sectors including Pharmaceuticals, Foods, Beverage, Automotive, and Aerospace. Over the past six years, they have seen significant growth.

About the Role:
Our client is seeking a Field Support Representative to provide cover for Stores Envoys and support stores at client sites across the UK & Ireland. The primary goal is to ensure the continuous provision of high service levels with minimal impact on client operations.

Key Responsibilities:

• Provide cover for Stores personnel
• Receive deliveries and put stock away in predetermined storage locations
• Issue stock products
• Assist clients in the selection of goods, advising on cost-effective alternatives
• Initiate and conclude all customer/vendor returns
• Conduct rotational stock checks
• Perform progressing and associated duties as required for the site
• Identify cost-saving measures for the client
• Drive continuous improvements in engineering stores
• Maintain store standards according to Opex requirements
• Provide excellent customer service
• Assist with specific project work
• Train and develop Store Envoys as needed
• Maintain required H&S site requirements, including reporting near misses
• Share best practices with sites when covering
• Complete handover documents for Envoy's return
• Communicate and liaise with the Client and relevant COMs
• Perform other reasonable management requests to assist the business or client

Candidate Requirements:

• Excellent client-facing and attention to detail skills
• Good working knowledge of stores and inventory management
• Proficiency in Microsoft packages
• Knowledge of SAP
• Full driving license
• Forklift Truck License
• Knowledge of Industrial Consumables/MRO market and engineering products
• Basic general PC skills (Microsoft programs)
• Experience in a commercial, distribution, industrial, or engineering environment

Please click apply! now and take the next step in your career with Pertemps! Contact Jodie Hodgson at Pertemps, Hagley Court, Birmingham.