CRM Systems Manager

CRM Systems Manager
Hybrid - Birmingham (Minimum 2 days in-office per week)
Up to £55K per annum DOE + Benefits

Are you a data-driven CRM professional looking to make a real impact? Do you thrive on optimising systems, streamlining processes, and turning data into meaningful insights? If so, this role is for you!

We are seeking a CRM Systems Manager to oversee and enhance the Zoho CRM system and other digital tools, ensuring seamless data flow and insightful reporting. Working within a growing Business Insight team, you'll play a key role in data integrity, automation, and digital transformation.

What You'll Do:

• Manage CRM Data - Oversee incoming data, ensuring accuracy for reporting and analysis.
• Optimise CRM Systems - Streamline workflows, automate processes, and improve usability.
• Provide Actionable Insights - Use data to support stakeholders in making informed decisions.
• Collaborate & Innovate - Work with various teams to enhance CRM adoption and efficiency.
• Drive Digital Transformation - Support the evolution of data processes and new tech integrations.

What We're Looking For:

• Strong CRM system experience (Zoho preferred).
• Ability to analyse and interpret data, translating it into clear insights.
• A self-starter with initiative, but not afraid to ask for help when needed.
• Experience in automation and workflow improvements is a plus.
• Excellent stakeholder management skills to drive engagement and adoption.

This is an exciting opportunity to lead CRM improvements in a forward-thinking organisation that values data-driven decision-making.

Interested?
Click Apply today and be part of a dynamic team! Contact Steve Tomlinson @ Pertemps, Hagley Road, Birmingham