Job Description

Customer Service Support

Do you want to become an integral team member working for one of the top 3 Logistics companies in the World?
We have an excellent opportunity for candidates who have excellent communication skills and enjoys the stability of long-term Temporary to Permanent employment.

Hours: Monday - Friday, between the hours of 7am - 6pm
Payrate: £11.44ph
Location: Coleshill

The Benefits to work for such a prestigious business are: -

Long term employment with the chance to progress
Full induction and training within a Team setting
Free Parking
Team Building exercises and events (Summer BBQ, organised by the staff social committee )
30 Days annual leave P/R once on a permanent contract
Once permanent you have the chance to earn extra money with overtime
Relaxed Dress code in a vibrant and bustling office.

The key responsibilities within the role: -

Will be busy and varied, and at times you will need to produce quality work whilst working under pressure to achieve the customers SLA's
Working with a large number of clients and logging orders
Providing first class customer service to internal and external clients
Working within agreed timescales
Liaising with depot operations in order to problem solve queries
Daily communication with established customers by phone, and using the in-house CRM systems to implement long term solutions to customer issues

We are looking for: -

Candidates who must have strong communication skills, be computer confident (Microsoft Office Suite & Excel)
Have the drive and ability to meet daily targets and deadlines - Possess a strong work ethic and want to become part of a motivated and enthusiastic team.
Experience in a Customer service (face to face & office based)

If you are interested please click apply now and submit a copy of your up-to-date CV.

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