Job Advert: Technical Assistant
Position: Technical Assistant
Location: Birmingham
Salary: £15.17 an hour
Contract Type: Temporary – 3 months
About the Role:
We are seeking a dedicated Technical assistant to join our team. This role is crucial to ensuring statutory and legal compliance within mechanical systems and processes. The ideal candidate will have strong administrative and technical skills to maintain accurate records, supervise contractor performance, and support day-to-day compliance activities.
Main Duties and Responsibilities:

Administer systems and processes to ensure Statutory and Legal Compliance, managing electronic and hard copy records, condition reports, and databases.
Implement, maintain, and monitor compliance systems, regularly reporting exceptions to drive corrective actions.
Act as a first point of contact to resolve problems with databases or technical systems.
Review and validate retained information (e.g., service records, certificates) for accuracy and completeness.
Support the daily management of mechanical contracts and compliance areas, ensuring inspections, repairs, and maintenance are conducted promptly.
Plan and supervise monitoring and inspection visits, ensuring information is accurately transferred to relevant databases.
Keep maintenance schedules up to date, ensuring timely completion of priority risk assessments.
Support procurement of work, contracts, and services in line with financial and procurement guidelines to achieve best value.
Assist in reviewing contractor performance, monitoring KPIs, and managing documentation such as H&S reports and accreditations.
Manage emergency calls and liaise with contractors and relevant stakeholders.
Assist with minor works and mechanical projects as required.
Support statutory inspections and ensure a seamless service across the team.

Required Knowledge, Skills, Qualifications, and Experience:

Basic knowledge of Mechanical Systems and maintenance disciplines.
Experience procuring and managing repair and maintenance contracts.
Familiarity with legislative and compliance areas related to mechanical activities, including H&S assessments.
Strong administrative and documentation skills, with the ability to maintain accurate records.
Proficiency in Microsoft Office and a willingness to train in specialist maintenance software (e.g., Planon, Prime, CDE).
Excellent interpersonal skills for interacting with staff, contractors, and customers at all levels.
Ability to prioritize tasks, work independently, and meet deadlines.
Strong collaborative approach with a team-oriented mindset.

Desirable Qualifications and Experience:

City & Guilds or HNC in a relevant Mechanical Engineering discipline.
Gas Safe, HVAC, or Air Conditioning qualifications.
Experience with gas, air conditioning, or chilled systems.
Previous experience in a Higher Education environment.

Planning and Organising:

Work independently with minimal supervision, prioritizing tasks effectively.
Collaborate with contractors to create and manage annual PPM schedules to ensure compliance.
Coordinate access, issue work permits, and manage emergency situations with contractors and stakeholders.

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