£24,000 - £26,000 Per Annum
Full Time
Permanent
Walsall, West Midlands
Customer Service And Call Centre
Posted 19 days ago
Expires In 9 Days
Job Description
Position: German Speaking Customer Service Representative
Location: Walsall
Salary: £24,000 - £26,000
Hours: Full-Time, 37.5 hours per week
About the role:
Our client is seeking a highly motivated and customer-focused German-Speaking Customer Service Representative to join their dynamic team. This is an excellent opportunity for an individual who is passionate about providing exceptional customer service and fluent in both German and English.
Why this opportunity stands out?
- Employee mentorship
- Generous holiday allowance
- Excellent pension contribution
- Fantastic management team investing time in to training
Key responsibilities:
- Promptly and efficiently answer incoming calls, addressing customer inquiries.
- Manage your own customer accounts following a successful training period.
- Maintain an organised email inbox.
- Provide customers with product quotes.
- Address and resolve customer issues, including delivery concerns.
- Enter data accurately into the system.
What we’re looking for:
- Must have a good knowledge of maths to understand technical requirements of the product
- Must speak fluent German
- Previous customer service experience
- Previous working experience in a Manufacturing/Engineering background would be advantageous
Jade Taylor 042
jade.taylor@pertemps.co.uk
01902 312345
Division 042
Pertemps Wolverhampton
83 Darlington Street
Wolverhampton
West Midlands
WV1 4JD
01902 312345
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