Credit Control Manager

Job Title: Credit Control Manager
Location: Bristol
Hours: Monday - Friday, 09:00 AM - 5:30 PM
Salary: Competitive
Hybrid: 2 days a week in office

Benefits:
o Life Assurance
o Group Personal Pension
o Income Protection
o Holiday Flex (Buy additional holidays)
o Cycling Scheme
o Travel Insurance
o Technology Offers
o Discounted Gym Memberships
o Dental Insurance
o Health Screening
o Holidays: 25 days plus Bank Holidays

Company Overview:
Join a prestigious legal firm in Bristol as a Credit Control Manager. This reputable firm offers a dynamic and supportive work environment with excellent benefits and flexible working policies. You will be part of a friendly, dedicated revenue team, playing a pivotal role in managing and enhancing the firm's financial operations.

Main Duties:
o Build and nurture relationships with internal and external client contacts, third parties, and stakeholders to ensure timely payment of invoices.
o Oversee and implement the firm's credit control processes and procedures, ensuring efficiency and the successful adoption of any new systems or practices.
o Provide training on credit control processes to fee earners and other colleagues outside the credit team, particularly focusing on practices in the insurance market.
o Train and develop new and existing credit controllers, ensuring consistency in performance and standards across the team.
o Create and distribute accounts receivable reports to stakeholders, ensuring timely and accurate financial reporting.
o Manage recovery actions or escalate cases as required to ensure debts are collected promptly.
o Monitor team performance, ensuring that individual and collective workloads are managed effectively to maintain high standards of service.

Skills Required:
o Minimum 10 years' experience in legal credit control within the insurance sector, with a deep understanding of ECF and other relevant industry portals.
o Strong understanding of client relationship management, with the ability to adapt strategies to achieve strong results.
o Previous experience working with Aderant or similar practice management systems is advantageous.
o Proven ability to manage clients, resources, budgets, and projects confidently and commercially.
o Ability to utilise data to develop commercial solutions and make informed decisions.
o A collaborative leader who fosters development and consistency within the team, guiding colleagues to achieve their highest potential.
o Demonstrates client-focused approaches and has the ability to influence and enhance client experiences.

If you are interested, please click APPLY