Sales Administrator

Sales Administrator
Smethwick
Permanent, Full-time
Monday to Friday 8am to 4:30pm (fully office based)
£24,000 per annum (increasing in April plus company bonus scheme and yearly bonus)

Are you a dynamic and detail-oriented Sales Administrator with a knack for thriving in fast-paced industrial sales environments? Pertemps is excited to partner with a well-established company in Smethwick who are on the hunt for an enthusiastic Sales Administrator to become a vital part of their growing team. If you're ready to bring your expertise to a company that values teamwork, precision, and exceptional customer service, we'd love to hear from you! This is a great opportunity to develop your skills and progress into a more technical position once you have fully grasped their products.

Sales Administrator responsibilities:

• Day to day order processing from receiving the order through to invoicing.
• Receiving inbound calls and answering any enquiries - excellent telephone manner is essential.
• Provide administrative support to the sales team, ensuring smooth and efficient operations.
• Communicate with customers via phone and email to provide updates, resolve inquiries, and offer excellent customer service.
• Coordinate with other departments such as production and logistics to ensure timely delivery of customer orders.
• Maintain and update sales records, CRM databases, and customer files.
• Prepare quotes, invoices, and other sales-related documentation.
• Assist in tracking sales performance and compiling reports for management.
• Monitor stock levels and liaise with suppliers to manage inventory as needed.
• Identify opportunities to upsell or cross-sell products to customers.
• Handle general administrative tasks and support ad-hoc projects as required.

Requirements of the Sales Administrator:

• Proven experience as a Sales Administrator, preferably in an industrial or manufacturing environment.
• Strong organisational skills with the ability to multitask and prioritise workloads in a fast-paced setting.
• Excellent communication skills, both written and verbal.
• Experience using Sage is beneficial, however training will be provided.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with CRM systems.
• Attention to detail and a commitment to delivering high-quality work.
• A proactive attitude with the ability to work both independently and collaboratively.
• Knowledge of industrial products is a plus but not essential - full training will be provided.
• A customer-focused mindset with a passion for problem-solving and building relationships.

If you have experience as a Sales Administrator within an Industrial and Manufacturing company , then please click "Apply" now to be considered.

Please check out our website for further opportunities: https://www.pertemps.co.uk/jobs/?ppc_keyword=&gad_source=1&gclid=Cj0KCQiAu8W6BhC-ARIsACEQoDDCpgQDc114PWu9tibFy9QvJ27YnL0lVRLJvSTafP6W4-R_2UvMufEaAr7PEALw_wcB