We are recruiting for an Administrator to support a fast and growing company who are based in Kingswinford, you will also be based over at a site in Wolverhampton a few days a week, so you will need to be able to commute to both sites.
The main duties will be:
- Manage reception - greet visitors to the management suite in a welcoming and professional manner.
- To answer the telephone, ensuring that all queries are dealt with or passed to the relevant person.
- Opening and dealing with post.
- Processing invoices and tracking progress.
- Dealing with email queries as directed by the Regional Manager.
- Diary management and meeting room management including refreshments when required.
- Maintain and update tenant and unit schedules and share with relevant teams.
- Liaising with contractors and managing signing in & permit processes
- Printing, photocopying and scanning plus any other general office administration.
- To promote and maintain a pleasant and efficient working environment within the office, and specifically the management suite, including the following:
- General cleanliness, tidiness and organisation are monitored.
- To assist the Regional Manager with the monitoring and reporting systems of the service charge budget and expenditure relating to the site.
- Dealing with all parking queries from tenants and customers when required.
- To assist with producing weekly, monthly and quarterly reports as required.
- Delivering account statements, invoices and other documents by hand to tenants.
The successful candidate will have the following skills:
- Previous administration experience in a customer focused environment.
- Able to communicate effectively verbally and in writing.
- Excellent customer service and interpersonal skills.
- Excellent organisational skills.
- Able to work as part of a team, supporting colleagues, as well as using own initiative.
- Awareness of legislation relating to Health, Safety and Environment.
- Understand how the industry and the company functions.
- Able to understand and apply all procedures relating to work activities.
- IT literate, able to use MS Office and company specific IT systems.
- GCSE Grade C/4 or above for English and Math's (or equivalent) is advantageous
In return we will provide:
Salary up to £25,00, and enhanced Pension, life cover, 27 days annual leave, and an employee assistance programme.