Sales Administrator
046108493

£28,000 - £32,000 Per Annum

Full Time

Permanent

Smethwick, West Midlands

Administration

Posted 1 day ago

Expires In 28 Days

Job Description

We are very excited to be recruiting a Customer Services Administrator to work for a fast-paced business near Smethwick.  The role of the Customer Services Administrator is to support an external sales team.


The main duties will be:
  • Ensure all orders and quotations received are entered into the SAP system accurately.
  • Develop and upkeep tracking spreadsheets.
  • Liaise with customers and suppliers regarding deliveries, lead times etc.
  • Efficiently deal with telephone and email enquiries and orders, to give our customers the level of service that is expected.
  • Ensure all quotations are followed up when necessary.
  • Ensure that all customer complaints, issues, and queries reach an appropriate conclusion and that the Management are advised of all issues.
  • Follow all of the internal procedures set.
  • Support the external sales team to develop new sales and customers.
  • Ensure that the sales team (both internal and external) are kept informed of any developments relating to their accounts.
  • Undertake any additional tasks as requested by their line manager or any other members of the Senior Management team.

The ideal Sales Administrator will need the following:
 
  • Good IT skills including word, excel, outlook and a willingness to learn.
  • Previous experience in SAP is a preference but not essential.
  • You must be a confident communicator with good attention to detail and thrive on working as part of a busy successful team
In return the company will provide full product support and a really pleasant place to work.

Theresa Hession

Theresa.Hession@pertemps.co.uk

01384 455666

Division 046

Pertemps Dudley

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