Quality Technician

Quality Technician

Salary: £35,000 - £40,000 per annum
Hours: Monday-Friday, 8 hours per day (including 30-minute break)

Benefits:
23 days holiday + 8 public holidays
Company Pension Scheme
Death in Service
Medicash Health Cash Plan

About the Role

We are looking for a proactive and detail-oriented Quality Technician to support, maintain, and continually improve our ISO 9001 Quality Management System across two UK sites. This is a hands-on role requiring strong shop-floor presence, working closely with mill operators and production teams to ensure high product quality, resolve issues, and drive continuous improvement.

Key Responsibilities

• Maintain, support, and improve the ISO 9001 Quality Management System.
• Conduct daily quality control inspections and shop-floor activities.
• Ensure all manufactured products meet required specifications and customer standards.
• Work closely with production teams to address quality concerns and prevent recurrence.
• Investigate, manage, and close internal and external nonconformities.
• Recommend and implement continuous improvement initiatives.
• Monitor and review raw material quality and supplier performance.
• Liaise professionally with customers and suppliers to resolve quality issues.
• Identify and manage quality-related business risks.
• Support and manage change control processes.
• Ensure compliance with relevant standards, regulations, and legal requirements.
• Conduct internal audits and assist with external audits.
• Perform inspection, testing, and verification duties.
• Prepare quality reports, maintain records, and support KPI tracking.

Skills & Attributes

• Strong working knowledge of ISO 9001.
• Systems-based approach to quality management.
• Customer-focused mindset.
• Skilled in 8D problem-solving and other quality tools.
• Excellent communication skills.
• Full UK driving licence.
• SAP experience (desirable).
• Experience working with customers and suppliers.
• Continuous improvement mindset.
• Strong decision-making, teamwork, and interpersonal skills.
• Ability to plan, organise, prioritise, and use initiative.
• Computer literate with good attention to detail.
• High levels of honesty, integrity, and professionalism.

Essential:

• GCSEs (or equivalent) Grade C/4 or above in Maths and English.
• Experience within a Quality department in a manufacturing environment.
• Experience supporting or operating a QMS in a large manufacturing facility.

Desirable:

• Quality-related certification (auditing, quality control, etc.).
• Exposure to materials testing or metallurgy (mild & stainless steel).
• Automotive supply chain experience and familiarity with PPAP processes.