Customer Service Co-Ordinator

Job description
Job Title: Customer Service Co-Ordinator
Job Type: Permanent, Full Time
Salary: From £24,000 depending on experience
Location: Solihull, Shirley (hybrid)
 
Job Description for Customer Service Co-Ordinator:
Are you a highly organized individual? Do you enjoy a fast paced environment? We have the exciting opportunity to an established and leading organization in the Solihull area as a Customer Service Co-Ordinator. If you have experience within a sales administration, account manager, customer service or co-ordinator role this may be the perfect opportunity for the next step in your career. This is a full time position.
 
Duties and Responsibilities for Customer Service Co-Ordinator:

• Receive and process customers orders / schedules in an accurate and timely manner according to Order Review process.
• Be the first point of contact for customers.
• Respond to enquiries in a timely manner.
• Ensure procedures and Guidelines are always adhered to.
• Manage & monitor customer orders from end to end.
• Provide an excellent customer service.

 
Key Skills and Attributes required:

• Customer service experience within an advisor, accounts manager, sales administration or co-ordinating role.
• Confident and confident on Microsoft packages.
• Excellent Communication Skills.
• Ability to commute to Solihull.

 This role is full time with the flexbility of hybrid working with 2 days work from home per week maximum. 
If you feel you have the relevant skills required for this position please click APPLY or send your CV to Sarah.E.Clarke@pertemps.co.uk