Service Advisor

Aftersales Service Advisor 
Salary: £25,000 - £29,000 ( Dependent on experience)
Location: Leeds 

• Are you passionate about delivering excellent customer service? 

• Have you got previous Service Advisor experience? 

• Are you looking for your next long-term progressive career move? 

 
If you have answered yes to the above, then we want to hear from you! 
 
The Opportunity 
This is an exciting opportunity for an experienced Service Advisor to join a family-run company. You’ll join a fun, friendly and well-established team committed to delivering high quality customer service to their clients. . As a leader in their industry with a strong heritage this is really a position not to be missed! 
 
The Role 
Customer service is at the forefront of this role, booking in new and used motorcycles for servicing with additional products to be offered, through a customer focused approach is paramount to success. Responsibilities will include: 

• Ensuring agreed KPIs are met 

• Effectively up and cross selling to new and existing customers 

• Provide excellent customer service to enhance client satisfaction 

• Deal with customers in a professional manner 

• Maintain accurate records of servicing activities and opportunities in the CRM system 

 
The Ideal Candidate 
At this stage in your career, you will have at least 1-2 years of service advisor experience. It goes without saying that you will be service lead and keen on exceeding expectations. You’ll be driven to achieve and enjoy working with people. Further to the above we are looking for someone who: 

• Is a team player 

• Has excellent communication and interpersonal skills 

• Has a desire to exceed in every task they encounter 

• Is adaptable to different customers and situations 

• Is keen to continue their self-development 

• Is looking for a stable and long-term career 

• Experienced within car/motorbike service/scheduling 

 
Benefits 

• 25 days annual leave, increasing with service 

• Store discount 

• Employee discount 

• Free on-site parking 

 
If the above is of interest to you then click to apply! Or, if you would like further information then pick up the phone and call Chelsea at Pertemps Leeds.