*** No experience needed **** - Ideally we need candidates with desire and ambition to grow within a business ***
Eager, Enthsuastic and the passion to deliver good quality Customer Services to all our clients customers
Customer Service Support Tamworth Based
Temporary to permanent opportunity
Monday to Friday 8:30am – 16:30pm
Payrate: £8.60 - £11.44 (Age dependant)
Are you looking for an exciting opportunity to join a new and vibrant team in a rapidly growing business as a customer service advisor. Full training is provided within the role, no experience required.
Responsibilities:
- Handle inbound and outbound calls to schedule installation appointments with customers
- Manage and update appointment schedules on inhouse booking system
- Address customer inquiries and concerns, providing solutions or escalating issues as necessary
- Maintain a high level of professionalism and customer service during all interactions
Requirements:
- Strong communication skills both verbal and written
- Computer literate; Proficient on all Microsoft packages
- Ability to work effectively as part of a team
- Positive attitude and a commitment to delivering outstanding customer service.