PT Customer Service

We currently have a role available in Wellingborough as a Customer Service Operator.

Monday to Friday
3pm-8pm
£12.50 p/h

As a Customer Service Operator, you will be working on a contract for a well-known retailer. The contract involves a 2-person home deliveries service from Wellingborough to the customer and your role will be to help oversee the smooth running of this process alongside the transport operations team.

Responsibilities:
Duties will involve booking in customer deliveries
Answering the phone to both customers and drivers to help ensure the smooth running of the contract.

Requirements:
We are looking for someone who can fit into a great team culture who can help improve operational measures, which in turn ensures a seamless delivery process and an exceptional customer experience.
Need to stay professional and could manage many problems and see through to completion.
Need to be Microsoft literate and have used various industry systems in the past.
Transport knowledge is desirable for this position but not essential, however only candidates with prior customer service experience will be considered.

Benefits
Onsite parking
Customer events

APPLY TODAY!