Our client in Irthlingborough and Northampton are looking for a Administrators (HireDesk) to join their team.
£11.79 per hour
8am-4pm / Monday - Friday
Main Responsibilities:
- Operate and maintain a spreadsheet recording all plant movements.
- Deal with all telephone enquiries from customers and colleagues, raising the contract on Smart Office quoting a valid order number and correct rate.
- Obtain detailed information from customers requesting plant, off-hiring plant or reporting breakdowns (site address, date and time required, nature of breakdown) and site contact details.
- Source and re-hire external equipment ensuring both best price and quality.
- Liaise with depots to ensure that plant is available.
- Prevent invoice queries arising by ensuring contracts are raised accurately.
- Use Smart Office to locate plant and check correct rates are being used.
- Reporting errors on rates to Major Account Managers.
- Produce weekly reports for customers showing all plant movements.
- Attending occasional meetings with Major Account Managers.
- Take opportunity to secure additional revenue through add on sales and converting off-hires into hires.
- Liaise with Major Account Managers and provide updates and performance reports as required.
- Weekly reports to Major Account Managers and customers.
If you have admin experience, please apply today with an updated CV