Customer Support Administrator

Connections Customer Service Support - Administrator
Stockton
Temporary with Permanent Opportunities
£11.44 -£11.71 per hour (DOE), Monday to Friday, 37 hours.
Free parking available

Our client is Northern Powergrid, based in Stockton. Their vision is to be the best energy company in serving their customers whilst delivering sustainable energy solutions. They are looking for an Administrator to support them within their Connections Department.

As we are recruiting for multiple candidates for this role, Temp to perm opportunities are available.

The successful candidate must have good attention to detail, have the ability to manage a high workload and work well within a team. Proficient IT skills are essential as you will be required to work between a number of different IT systems. Part of the role is quite technical and requires someone who has good judgement. This position would suit a candidate who enjoys variety wuithin the workplace and who and can adapt their working style.

Duties will include:
• Processing applications for new electricity connections that come into the business via email, post and a bespoke online system.
• Data input
• Setting up the jobs on the system ready to pass to the estimating team
• Printing of plans (maps) that are related to the customers application
• Working to strict deadlines to meet the company's standard
• Call customers to discuss their application requirements
• The hours of work are 8:30am to 4:40pm (37 hours per week) Monday to Friday. The company offer free onsite parking and are based on a business park. Due to the location of the office we'd recommend you have your own transport.

The ideal candidate will have:
• 5 GCSE's.
• NVQ Level 2 in Administration.
• Previous experience of working in an office environment 
• Customer service experience 

If you have the required skills we'd love to hear from you. For more information please email caitlin.mcandrew@pertemps.co.uk or call the office on 0191 255 7977.