Job Description

Role: Vehicle Sales Administrator
Location: Stourbridge
Hourly Rate: £13ph to £14ph
Hours of Work: Monday to Friday- 9am to 5pm

We are looking for a dynamic and detail-oriented Sales Administrator to join our client in Stourbridge! If you have previous sales experience and are ready to play a key role in a fast-paced environment, this could be the perfect opportunity for you.

Key Responsibilities:

Assisting the day-to-day operations of vehicle sales, ensuring the sales team is fully supported with all administrative functions.
Handling customer queries and providing information on vehicle specifications, financing options, and offer solutions to any issues in a timely and professional manner.
Process all sales documentation, ensuring accuracy.
Dealing with and processing sales contracts, finance agreements, and vehicle registration details.
Co-ordinate vehicle orders, track deliveries, and liaise with suppliers to ensure vehicles are ready for delivery to customers in a timely manner.
Maintain and update accurate records of vehicle sales, stock levels, and customer information in the dealerships CRM System.
Provide essential administrative support to the sales team, including managing vehicle databases, preparing quotes, and assisting with showroom preparation.
Ensure all follow-up actions are completed efficiently, whether this involves post-sale customer contact or addressing any queries about vehicle delivery or documentation.
Maintain clear and effective communication between sales staff, customers, suppliers, and other departments.

Successful candidates will have:

Experience in a sales administration role within the automotive industry.
Understanding of vehicle sales processes and documentation.
Strong attention to detail with an ability to spot errors and inconsistencies in documentation, ensuring compliance with all regulatory requirements.
Exceptional organisation skills
Ability to handle multiple tasks simultaneously and meet deadlines in a fast-paced environment.
Excellent written and verbal communication skills.
Proficient in Microsoft Office suite and CRM systems, vehicle management platforms.

Desirable Attributes:

Experience using Pinewood software system
Familiarity with vehicle finance and insurance products
Knowledge of the latest automotive industry trends and products.

If you are interested in the position, please click 'Apply'.

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