IT Device Deployment Engineer

Job Title: IT Device Deployment Engineer
Location: Edinburgh (Fully Office-Based)
Duration: 6 Months (ASAP Start)
Rate: £130 per day (Inside IR35)
Hours: 37 hours per week
Basic Disclosure Cost: £25 (if successful)

We are seeking an experienced IT Device Deployment Engineer to lead and coordinate a large-scale laptop refresh initiative, replacing approximately 650 devices and 100 displays. This role is fully office-based in Edinburgh and involves the full lifecycle of IT asset deployment, including setup, user support, inventory management, and asset disposal.

Key Responsibilities:
Manage and coordinate the refresh of 650 laptops and 100 displays, including asset tagging, setup, deployment, and disposal.
Conduct Goods Inwards processes, identifying discrepancies, shortages, or damage and ensuring prompt resolution.
Maintain clean and organised stockrooms and storage areas.
Provide post-deployment support to users, resolving issues and sharing knowledge with ServiceDesk colleagues.
Ensure the accuracy and maintenance of the asset register and inventory management locations.
Update and optimise asset handling SOPs for improved efficiency and data accuracy.
Perform minor repairs to hardware/software and install operating systems and software for optimal device performance.
Collaborate with other departments such as Procurement, ServiceDesk, and Employee Enablement teams.
Adhere to occupational health and safety guidelines, including manual handling of IT assets.

Essential Skills & Experience:
Experience using ServiceNow Platform for task and asset management.
Expertise in deploying Windows 11 devices in a corporate government environment.
Proficiency with Intune, SCCM, and Microsoft Office 365 suite for laptop builds and application deployment.
Hands-on experience with HP EliteBook laptops.
Demonstrated excellence in customer service, providing support to a variety of user types.
Proven ability to escalate issues effectively and communicate standard operating procedures.
PAT Testing certification and experience.
Extensive experience in hardware inventory management of end-user IT equipment.
Ability to create rollout and asset management plans, covering technical design, logistics, governance, risk considerations, and training requirements.
Experience working in mature agile teams, demonstrating collaboration, forward-thinking, and workload visualisation.
Familiarity with ITIL(R) Foundation Certification in IT Service Management.
Strong documentation skills, including service documentation creation and maintenance.

This role is perfect for a hands-on IT professional with a proven track record in large-scale device deployment and asset management. If you have excellent technical, organisational, and customer service skills, we encourage you to apply!