Customer Service Operative

JOB TITLE:       Customer Service Operative

LOCATION:     St Austell, Cornwall

SALARY:            Negotiable,  depending on experience

 

The Employer:

We are looking to fill the role of Customer Service Operative within a housing environment.

The client is a non - profit, charitable registered provider of social and affordable housing throughout Cornwall.

This client, as an employer, offers plenty of benefits and schemes to enable staff to create a work environment that allows them to provide quality, affordable homes and services for the people of Cornwall.

 

The Role:

• Installation, maintenance and repair to customer properties
• Assess and carry out works needed for tenants
• Undertaking customer service issues
• Using a laptop to record repairs and organise workload

 

The Candidate needs:

• Experience in a similar role or trade background, preferably with experience of basic Carpentry, Plumbing, Decoration and General Maintenance.
• The ability to demonstrate awareness of safe systems of work
• An understanding of customer needs and ability to think quickly when needed
• To behave in a courteous and professional manner
• To be able to prioritise conflicting demands
• Great communication skills
• The ability to maintain accurate records of information
• Basic IT skills
• A clean Driving Licence

 


Qualifications:

• CSCS card
• 3 Day First Aid
• NVQ in a Trade or equivalent
• Level 2 NVQ Multi Trade (desirable)
• Scaffold Awareness (desirable)

 

 

SUMMARY:

This is full time role, working a 40 hour week.

This position comes with a company van, pension and 25 days annual leave plus BHs.

Salary negotiable with experience

The role requires a satisfactory Basic DBS check.

  

INTERVIEW:

The client is keen to fill this role quickly so if it is of interest, don’t delay in sending your CV over to us so we can put your name forward for interview stage.

Contact Carol @ RGB Recruitment

cjones@rgbrec.co.uk 
01392537018