Customer Data Administrator

Customer Data Administrator
Sector Manufacturing
Location West London
Salary: c £43,000 per annum
Hybrid working
Permanent position

We are looking for a detail-oriented and highly organised EMEA Customer Data Administrator to join the Finance team for a leading manufacturer. This role focuses on managing and maintaining accurate customer data within our financial systems across the EMEA region. The successful candidate will play a crucial role in ensuring the integrity of customer information, supporting billing processes, and managing customer pricing components. Experience using SAP S4 HANA essential.

Position Responsibilities:

• Onboard new customers and update relevant systems.
• Maintain and update fixed net prices from sales quotations and company price files.
• Create customer discounts promptly.
• Load price increases and updates into SAP.
• Manage the rebate and settlement process, including creating and paying agreements.
• Handle vendor claim backs and open book rebates.
• Ensure customer data is accurate, complete, and up to date in systems.
• Perform regular audits and data cleansing of customer pricing to ensure data integrity and compliance with company standards.
• Collaborate with internal teams to validate and update customer records as necessary.
• Assist the finance team with customer invoicing by ensuring all relevant customer data is available and accurate.
• Perform month-end and year-end closing activities related to customer data.
• Provide month-end reports to customers and update data on customer portals.
• Resolve discrepancies or errors in customer financial records, collaborating with cross-functional teams to investigate and resolve issues promptly.
• Generate regular reports related to customer data and financial transactions to assist the finance team in decision-making.
• Provide insights into customer payment behaviours, trends, and financial risk factors.
• Assist in preparing data for audits, working closely with external auditors during financial reviews.
• Ensure customer data is managed in accordance with GDPR and other regional data protection regulations.
• Follow company policies and procedures related to data entry, validation, and security.
• Contribute to continuous improvement initiatives by identifying inefficiencies in customer data management processes and suggesting solutions.

Knowledge, Skills & Expertise:

• Proficient in Microsoft Excel and experienced with SAP S4 HANA and Salesforce.
• Strong understanding of data governance, data management best practices, and financial systems.
• Strong attention to detail with a high degree of accuracy.
• Excellent organisational and time-management skills, with the ability to handle multiple tasks and meet deadlines.
• Flexible and adaptable to changing priorities and demands in a dynamic environment.
• Proven experience in data administration, preferably within a financial or accounting environment.
• Strong communication skills with the ability to collaborate across different teams and regions.
• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Problem-solving mindset, capable of identifying issues and offering practical solutions.

If you have the right skills and experience for this opportunity, submit your CV for immediate review. Interviews to take place as soon as possible with a view to a start soon thereafter.