eLearning Administrator

eLearning Administrator
Location: Central London (Hybrid working)
Contract: Fixed-term until 01 April 2026
Hours: 35 hours per week
Salary: £26,869 – £29,182 per annum equivalent
Hourly rate: £14.76 – £16.03
Interviews: Thursday 13 November 2025 (via MS Teams)
Deadline ASAP


About the Role
A professional regulatory body is seeking an eLearning Administrator to provide administrative and technical support across its eLearning programmes. You will be the main point of contact for users, supporting access and technical queries, assisting with marketing campaigns and social media, and helping ensure smooth operation of the Learning Management System (LMS).
This role is ideal for someone with experience in professional standards or regulatory environments who enjoys variety, working collaboratively, and delivering excellent customer service.

Key Responsibilities

• Manage eLearning inboxes, phone queries, and provide technical support to users.
• Assist with LMS troubleshooting and liaise with external LMS providers.
• Process payments, maintain accurate financial records, and produce monthly reports.
• Support targeted marketing campaigns, social media, and promotional activities.
• Contribute to the preparation of reports and materials for internal meetings.
• Attend events to promote learning programmes (occasional travel may be required).
• Provide general administrative support and assist with ad-hoc projects.

Essential:

• Experience in a professional standards or regulatory environment (preferred)
• Strong organisational and multitasking skills
• Excellent communication and customer service skills
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Experience using social media for professional or marketing purposes
• Ability to work under pressure and meet deadlines
• Flexible, proactive, and team-oriented

Desirable:

• Experience with a Learning Management System (D2L Brightspace, Moodle, Blackboard)
• Experience in eLearning, digital learning, or online education
• Experience supporting marketing campaigns or promotional activity

Additional Information

• Hybrid working from Central London.
• This role requires a basic DBS check.
• Travel for events may be required.
• Commitment to equality, diversity, and inclusion is essential.

If you have the skills and experience required for this role submit your CV for immediate review