Temprorary Accomodation and Homlessness Manager

Temprorary Accomodation and Homlessness Manager

Location: Hammersmith & Fulham Council (Economy Department)
Rate: £282 per day (Umbrella PAYE)
Contract: 4 months (with potential extension)
Work Arrangement: Minimum 4 days per week on-site/in-office
Reporting to: Homelessness Prevention & Assessment Service Manager
Managing: 2 x Senior Housing Advisors



Red Personnel is proud to be partnering with Hammersmith & Fulham Council to recruit an experienced Housing Advice & Homelessness Manager. This is a fantastic opportunity for a skilled housing professional to lead a crucial service, ensuring the council meets its statutory obligations under the Housing Act 1996 (as amended), the Homelessness Act 2002, and related legislation.

Role Overview

As the Housing Advice & Homelessness Manager, you will take operational responsibility for homelessness prevention services, overseeing case management from first presentation through to statutory reviews. You will provide expert guidance to your team, ensuring high-quality advice and meaningful assistance is delivered to vulnerable individuals at risk of homelessness.

Key Responsibilities:

• Service Leadership: Lead the Housing Advice & Homelessness team to deliver a high-performing, customer-focused service aligned with the council’s vision.
• Legislative Compliance: Ensure adherence to all relevant housing and homelessness legislation, keeping policies updated in response to case law and statutory guidance.
• Homelessness Prevention: Oversee the assessment of homelessness cases, implementing strategies to prevent homelessness and support individuals with sustainable housing solutions.
• Customer-Focused Delivery: Ensure a professional and empathetic approach in dealing with complex and often vulnerable customers.
• Stakeholder Engagement: Build strong partnerships with internal teams, government bodies, external agencies, and housing providers to enhance service delivery.
• Operational & Financial Management: Efficiently manage staff, budgets, and operational resources to deliver cost-effective services.
• Legal Representation: Coordinate responses to legal challenges and represent the council at hearings where necessary.
• Team Development: Identify skills gaps, implement training programmes, and ensure robust performance management processes.
• Fraud Prevention & Compliance: Maintain a proactive approach to preventing fraudulent applications and ensuring compliance with policies.

Candidate Profile:

We are looking for an experienced housing professional with:

• Proven leadership experience in housing advice, homelessness prevention, and statutory assessments.
• A strong understanding of homelessness and housing legislation, including the Housing Act 1996, Localism Act 2011, and Homelessness Reduction Act 2017.
• Excellent stakeholder management skills, with the ability to work collaboratively across different agencies.
• The ability to handle complex caseloads and deliver effective solutions in high-pressure situations.
• Strong financial and operational management skills, ensuring efficient service delivery.

This is an excellent opportunity to make a tangible impact on homelessness services within Hammersmith & Fulham Council. If you have the skills and experience required, we would love to hear from you.

To apply, contact Red Personnel today!