Senior Administrator

Job Title: Senior Administrator
Sector : Trade Union
Part-time Temporary Assignment : 21 Hours per week
Duration : Contract Length up until 30 June 2025
Working Pattern:  Monday, Tuesday, Wednesday
Office based working
Pay rate: £21.19 per hour (plus benefits)
Location: Central London


Overview
Wanted a Senior Administrator to provide detail-oriented and proactive Administrative & Member Services Coordinator for a well-known and much respected Trade Union.  As Senior Administrator you will have  strong administrative, organisational, and communication skills, ensuring efficient resource management, accurate data handling, and excellent member service. Experience working for a trade union is a strong advantage.

Key Responsibilities:
Resource Management & Planning

• Manage information appropriately while maintaining confidentiality.
• Maintain accurate and up-to-date records in both electronic and hard copy systems.
• Ensure attention to detail and accuracy in all administrative tasks.
• Organise and prioritise workloads efficiently, working independently and as part of a team.

Problem-Solving & Initiative

• Evaluate and process member enquiries effectively.
• Work independently within established guidelines and procedures.

Communication & Reporting

• Provide a clear and approachable telephone service, handling enquiries in a professional and sensitive manner.
• Run system processes and generate reports in various formats.
• Write clear and concise communications, including emails and reports.

Operational Delivery

• Deliver high-quality service to members.
• Assist in planning and organising events, meetings, and courses.
• Utilise excellent word processing and keyboard skills.
• Proficiently use Microsoft Office Suite (Word, Outlook, Excel, PowerPoint) and other relevant IT applications.
• Quickly adapt to using various technological tools, including databases, bulk email, and texting applications.

If you have the required skills and experience and have experience working for a trade unions or a regulatory body and are looking to work part time (days are set – Mon – Wed).

Please submit your CV now for immediate review.