Receptionist

179102023 Business Support Officer
Warwickshire County Council

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a Business Support Officer to join our client, a West Midlands based Local Authority.

Job Title: Business Support Officer (Front of House)
Pay rate: £12.18ph
Duration: temporary until end of October
Company: Warwickshire County Council
Hours: Monday to Friday-30 hours
Location: Based at Pound Lane Learning Centre, Lillington, Leamington Spa CV32 7RT
Start Date: ASAP

What does the job entail?
On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Business Support Officer within the Adult and Community Learning Team, based at the Pound Lane Learning Centre in Leamington. This is a part time post of 30 hrs a week, Mon - Fri, on a temporary basis until Oct '24. The post does require occasional travel to work in our Nuneaton office, but also offers the opportunity for some working from home over the Summer holidays.

Adult and Community Learning offer courses for adults and families across the county. Whether learners wish to develop skills for employment or everyday life, support children's education, pursue an interest, gain confidence or just to meet new people in a friendly and welcoming atmosphere, the Business Support team are there to help learners in every stage of their journey with ACL. You will be helping take initial enquiries via the telephone, email and the website, supporting enrolment as well as helping fulfil the Service's administration requirements.

You will achieve this by:

• Providing front of house customer service to learners and tutors
• Helping learners to complete forms
• Assisting with the online portal
• Any other general administrative support as required

What are we looking for in the ideal candidate?
We are looking for someone who can work in a busy team, you need to have good organisational skills and attention to detail to ensure learner enquiries and enrolments are processed consistently, and have the ability to maintain confidentiality and comply with data protection requirements.

Due to the nature of the role, the successful applicant will require an enhanced DBS check

About us and our client
As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.

Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:

• High performing
• Collaborative
• Customer focused
• Accountable
• Trustworthy