Customer Service Advisor

Are you looking for a new opportunity to develop a career in Local Government? We have an opening for a temporary Customer Service Advisor to join our client, a West Midlands based Local Authority

Job Title: Customer Service Advisor
Duration: Temporary ongoing
Company: Warwickshire County Council
Hours: Monday to Friday - 37 hours a week, between the hours of 09:00 - 17:30 (17:00 finish on a Friday)
Location: Warwick/Hybrid
Salary: £12.18 per hour
Start Date: ASAP

What does the job entail?

On behalf of Warwickshire County Council, Pertemps Recruitment have an exciting opportunity for a Customer Service Advisor to join their Business Support Team.

You will achieve this by:

• Handling inbound calls from internal and external customers
• Responding to emails via outlook
• Updating general administration on the WCC system

What are we looking for in the ideal candidate?

• Excellent communication skills (written and verbal)
• Strong problem-solving abilities and attention to detail
• Customer-focused with a positive attitude
• Experience in customer service would be beneficial

About us and our client

As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.

Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:

• High performing
• Collaborative
• Customer focused
• Accountable
• Trustworthy