Part-time Administrator

Job Title: Part-time Administrator
Duration: Temporary ongoing
Company: Warwickshire County Council
Hours: 18.5 hours Tuesday 3.30-7pm during ACL term time (8.30am - 4.30pm during half term) Wednesday & Thursday: 8:30 AM - 4:30 PM
Location: Leamington
Salary: £12.85ph

About the Role

Warwickshire County Council is seeking an organised and proactive Business Support Officer to join the Adult and Community Learning (ACL) team. Based at the Pound Lane Learning Centre in Leamington, this role is key to supporting the smooth running of ACL services across the county.

As a Business Support Officer, you will work in a busy team where deadlines are critical, providing administrative support and reception duties during term time. You will also play an essential part in managing enrolments, handling enquiries, and contributing to the success of courses that help learners gain skills, confidence, and qualifications.

Key Responsibilities

• Responding to learner enquiries via telephone, email, online, and in-person at the reception desk.
• Assisting learners with enrolments and maintaining accurate records in the learner MIS system (ProSolution).
• Supporting exam administration, including invigilation (training provided), assisting with seating plans, and handling certificates. Some travel may be required for exams at external venues.
• Providing general administrative support, including printing course materials, copying, scanning, and ordering supplies.
• Handling financial transactions, such as processing course fee payments, bursaries, petty cash, and invoices using Unit 4 (WCC Finance system).
• Collaborating across multiple sites using SharePoint and working with Microsoft Office applications (Excel, Word, Outlook).
• Using digital communication tools such as Gov.Notify, Mailchimp, Padlet, and MS Forms to enhance engagement with learners and improve workflow efficiency.

About You

• Strong organisational skills and attention to detail.
• Ability to work effectively in a busy team and meet tight deadlines.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality and comply with data protection requirements

About us and our client

As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of everyone's talents has enabled us to open doors for our employees, our clients, and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person.

Warwickshire County Council are a leading Authority with offices across the County. They strive to work to their values and you can expect to be part of teams that are:

• High performing
• Collaborative
• Customer focused
• Accountable
• Trustworthy