Personal Injury Administrator

Our client is a national legal organisation who are authorised and regulated by the Solicitors Regulation Authority and are dedicated to providing excellent legal advice to a diverse range of individuals, institutions, and executives. With core values such as Respect, Leadership, Communication and Teamwork, they have managed to build strong relationships with their clients and staff.
They are now looking for a strong administrator to join their growing firm in the East of England, working 4 days per week within their Personal Injuries team.

Injuries can have catastrophic effects on people’s lives, impacting their ability to work and requiring ongoing medical treatment, care, and rehabilitation. The personal injury lawyers are committed to helping clients pursue compensation and navigate the recovery process smoothly and efficiently.


As a Personal Injury Support Assistant, you will support the Personal Injury team on a day-to-day basis.

Tasks and responsibilities:

• Inputting claimant data, submitting claims, and managing medical records.
• Collecting ID documents, liaising with the Central File Opening team, and handling information requests.
• Updating clients, managing calls, and attending case meetings.
• Maintaining client files, running management reports.
• General support duties such as filing and preparing client forms.

Skills and experience required:

• Previous administration experience is desired.
• A good telephone manner.
• Great interpersonal skills.
• The ability to prioritise workload and remain calm under pressure.
• Capable of always maintaining client confidentiality.

Benefits:

• 6% employers’ contribution on pension.
• Employee payment gift back scheme.
• Discounts on hotels, restaurants, and more.

If you could see yourself in this position, apply today!