Credit Control Manager

Are you an experienced Credit Controller Supervisor/Manager who is looking for a new opportunity to work for a professional services organisation that is going through a period of growth?  My client is looking to strengthen their current team with the appointment of a permanent Credit Control Manager.  The role is based in Edinburgh city centre.

The company offers a competitive salary with annual review and potential bonus award depending upon performance.

• 32 days holiday a year (Inc. Bank Holidays)
• Birthday off
• 3 x Death in Service Benefits
• Hybrid Working
• Membership of an occupational pension scheme
• Wellbeing initiatives and opportunity to access online Health Provider

 
You will join a strong and dynamic team who provide finance services to a professional services team. 

• Ensure service levels and KPI’s for the credit control team are being achieved
• Develop processes and procedures with key aim of continually improving efficiencies and experiences
• Ensure processes and procedures are being followed, the appropriate internal controls are in place, and both are being reviewed on a regular basis
• Develop the skills of the team members ensuring they have SMART goals and development plans in place in line with their personal development and objectives
• Driving the teams to strive for excellence with high quality outputs and outcomes
• Manage a portfolio of accounts ensuring timely and effective collection of debt.
• Establishing relations with clients finance teams to drive efficient and timely cash collection.
• Attendance at monthly review meetings to assist Head of Credit Control
• Excellent customer service on telephone calls, emails received from clients
• Chase overdue debtor balances in line with Credit Control Procedures and workflows.
• Monitor monthly payment plans to ensure funds are received on due date.
• Issuing fees/receipts to clients at month end and upon completion of property sale.
• Take card payments via online portal.
• Maintaining & monitoring Credit Control inbox daily, escalating as required.
• Ensure the highest standards of quality, accuracy for input into systems.
• Ad Hoc duties as and when required by the management team.

Skills required include;

• Credit control experience within legal sector is desirable although not essential.
• Previous experience managing/supervising a team
• Excel skills required, ability to produce pivot tables, vlookups & other formulated data desirable although not essential.
• Work within a fast-paced environment.
• Ability to work under own initiative and proactively drive improvement in function.
• Team player capable of building strong relations with clients and colleagues.
• Positive attitude.
• Good attention to detail.
• Adapts well to change

 
 
Please apply on the link below;
 
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