Senior HR Advisor

Are you a HR Advisor looking for a new role? Our client based in Renfrew are looking for a Senior HR Advisor to join their team. They are looking for someone that has experience to help drive a positive colleague experience by providing expert HR support and guidance to managers across the business
 
What will you be doing?
- Provide specialist advice and guidance to Advice & Casework Advisors/Officers on escalated cases in line with relevant legislation and organisational Policy, values and principles. 
- Responsible for managing case workload across line reports to ensure adequate resources are in place and appropriate competence and behaviours are in evidence, in conjunction with Advice & Casework Manager. 
- Works to resolve complex issues, taking a person-centred approach to case management with their own caseload and that of line reports. 
- Participate in case conferences with relevant team member and operational management to resolve complex cases effectively and efficiently, where required.
- Supporting Advice & Casework Manager to develop and embed consistent ways of working and volunteering practices
- Responsible for managing Advisers and Officers to ensure the provision of a high-level advice and support service on a wide range of volunteering and staff issues. 
- Working collaboratively with all company teams to understand and agree operational priorities and concerns and define any specific interventions or improvement required. 
- Ensures adequate resources in place to deliver service requirements. 
- Ensure Officers/Advisers update case management system on an ongoing basis to improve reporting to stakeholders. 
- Conduct regular case load reviews and stakeholder engagement meetings with operational teams to proactively understand local plans and identify where more support may be required. 
- Provide monthly updates to Advice & Casework Manager on case management metrics

 
What skills will I need?
 

• Experience in HR – You have a strong background in HR operations, employee relations, and managing the full employee lifecycle.
• Great communicator – You’re able to build strong relationships and provide clear, practical guidance to managers and colleagues.
• Organised & efficient – You manage workloads effectively, ensuring deadlines and service levels are met.
• Business-minded – You understand the impact of HR decisions on business performance.

 
If this sounds like you hen why not apply?