Job Description

Customer Service Advisor – Bring Your Energy & Passion!
£32,000 + £3,000 Bonus
Central London | Hybrid (after 3 months) 3 days office 2 days home
Monday to Friday

Are you a natural people person with a passion for delivering top-notch customer service? Do you have a degree and the drive to grow your career in a dynamic, forward-thinking company? Join our vibrant team in Central London, where every day is different, and your enthusiasm will make a real impact!

What You’ll Be Doing:

Being the friendly first point of contact for customers via phone, email, and live chat.
Solving problems efficiently while making every customer interaction a positive experience.
Keeping records up to date and escalating concerns when needed.
Collaborating with an amazing team to continually raise the bar for customer service.

What You’ll Need:

A degree – we’re looking for bright, ambitious individuals ready to make a difference.
A proactive problem-solving mindset and excellent communication skills.
A genuine passion for helping people and going the extra mile.
A team player who thrives in a fast-paced, buzzing environment.

Why Join Us?
Financial & Career Growth

£3,000 performance bonus
Annual cost-of-living salary increase
Clear career progression opportunities

Work-Life Balance & Well-being

25 days holiday + 8 public holidays
14 weeks full-pay maternity leave & 2 weeks full-pay paternity leave
24/7 Employee Assistance Program + free counselling for you & family

Extra Perks

Paid lunch every Wednesday
Breakout room with Netflix & Nintendo Switch to unwind
Fun, supportive, and engaging company culture

Sound like you? Don’t miss out—apply now or reach out for a chat. We’d love to hear from you!

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