Customer Service Advisor
320101006

£12 Per Hour

Full Time

Permanent

Hatfield, Hertfordshire

Customer Service And Call Centre

Posted 7 days ago

Expires In 21 Days

Job Description

Pertemps are looking for customer service advisors for short term cover for our client in Hatfield. We are looking for someone to cover for 2-3 weeks.

Immediate Start!
Monday to Friday
8am - 5pm (can be flexible with shift times)
£12 per hour

Responsibilities

-Chasing for ETAs

-Act as the first point of contact for customers by dealing with a wide range of customer requests.

-Provide high quality, responsive, efficient customer service and deal with customers enquiries to a high standard.

-Develop and maintain good professional relationships with both internal and external customers.

-Assign new shipments to carriers and monitor to ensure they are completed within agreed timelines.

-Ensure POD's (Proof of Delivery) for each shipment are quality checked and signed off to meet customer requirements.

-Manage and process a high volume of incoming emails and calls using the required software.

-Provides support with key administrative tasks.

Joshua Gilbey

josh.gilbey@pertemps.co.uk

01442 219989

Division 320

Pertemps Hemel Hempstead

22 Mark Road

Hemel Hempstead

Hertfordshire

HP1 1SR

01442 219989

View Branch Details
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