Term Time Customer Service Advisor

Term Time Customer Service Advisor

Pertemps are currently recruiting for a Customer Service Advisors to join a leading distribution business in Basingstoke. Our client is looking for a resilient and bubbly individual who thrives in a fast-paced environment and passionate about delivering excellent service. This position is working only during term time.

Responsibilities as a Customer Service Advisor:
- Handle and resolve a wide range of customer service issues
- Providing effective, timely and high-quality service via phone and email
- Dealing with queries and liaising with internal departments
- Working closely with the transport team
- Building and maintaining key business relationships

Requirments
- Previous customer service experience
- Excellent written and verbal communication skills
- Ability to be resilient and emphatic when required
- Excellent administrative skills
- Proficient in Microsoft packages.

The Role:
- Salary of £27,456 FTE
- Monday to Friday 8am - 4.30pm
- Working only during term time
- 1 in 8 Saturdays will be required to be worked, paid at double time along with one bank holiday.
- Incentive schemes to increase earnings
- Exclusive range of high street discounts

If you enjoy problem solving and building rapport with key customers, this could be the perfect position for you. Please apply below with an up-to-date CV or give Jemma a call at Pertemps.