Customer Service Administrator

Customer Service Administrator

Pertemps are currently recruiting for a Customer Service Administrator to join a distribution business based in Basingstoke. This is a full-time permanent position.

Responsibilities:
- Processing orders for all brands using CRM system
- Updating order statues and providing feedback to brands on their dispatch
- Provide warehouse with dispatch notes for all orders
- Record all daily dispatches
- Interact with brands through email, phone, live chat and social media channels
- Process billing information each week
- Manage the delivery of incoming stock, know which brands are bringing in new stock on what date
- Liaise with warehouse on delivery dates

Requirements:
- Previous customer service experience
- Available immediately
- Confident Microsoft user
- Excellent attention to detail

The Customer Service Administrator role:
- Monday - Friday, 8.30am - 4.30pm
- Full time, permanent position
- £25,650 per annum
- 28 days annual leave plus banking holidays

If you are interested in this this Customer Service Administrator position, please apply below or speak to Lily at Pertemps.