Customer Service Administrator

Pertemps are looking for an Customer Service Administrator to join our large client, for a period of up to 6 months as an Administrator within their Customer Services Team.
 
As the Customer Service Administrator you will be contributing towards reducing the level of failed appointments by contacting customers via text, telephone call and email the day before their appointments.  The successful candidate will require a good eye for detail and the ability to work quickly under pressure, meeting targets, whilst paying particular attention to details and accuracy as there is a large element of data entry involved.  Good communication skills both verbal and written, with the ability to take meticulous notes are essential.
 
Title - Customer Service Administrator
Hours per Week: 37 hours
Working Pattern: Mon - Fri between 8am and 5pm
Expected Length of Contract: 6 months 
 
About the Candidate:
To be considered for this opportunity, the candidate will be/have: 

• Good administration skills
• Attention to detail
• Data entry experience
• Good customer service skills
• Comfortable and confident speaking to customers over the phone
• Good written communication
• Good team player
• Some data entry experience
• Multiple system usage
• Customer Service/Call centre experience

Salary Details:
£13.49ph
 
Vacancy Location:
Office Based - Tolvaddon Office, Tolvaddon.
 
Expected Start and End date:
Start Date:
ASAP
End Date:
6 Months
 
If you are interested, please APPLY now or contact Chelsea Goodman in the Pertemps Plymouth office.