Management Systems Development Manager

We currently have a great career opportunity for an enthusiastic individual to join our waste team as the Management Systems Development Manager.

This exciting opportunity will give you the chance to be a key part of our Tideway Tunnel Project.

As the successful candidate, your role will be to develop, implement and maintain the London Tideway Tunnels (LTT) Integrated Management System (IMS), guaranteeing Quality. Management Systems and Environmental Management systems are by the required industry standards (ISO 9001 and ISO 14001).

Ensuring that Quality and Environmental management system requirements are embedded in operating practices and that TWUL is compliant with our legal and regulatory obligations including UK Environment Agency guidelines. Verify implementation of the quality and environmental programmes/plans across the LTT Operation. Work alongside internal and external stakeholders to ensure Tideway’s Programme Integrated Management System is in place and maintained by Tideway.

For the right person, this is a fantastic opportunity to progress your career, test your skills, support colleagues, and apply your knowledge.
Working on the Tideway project and its place at the heart of London means we have a historic opportunity to leave a positive, lasting legacy for London.

Base Location: Hybrid – Beckton STW.

Working Pattern or hours: 36 hours Monday- Friday.

What you’ll be doing as the Management Systems Development Manager

• Responsible for the development, maintenance, and implementation of the LTT ensuring compliance with OFWAT performance commitment.
• Direct quality and environmental management activities, communicating with internal and external stakeholders to ensure management goals and objectives are met.
• To manage the LTT IMS ensuring best practice processes and procedures are being used, supporting compliance with regulations and environmental permits, as well as looking for ways to make improvements.
• Provide training/awareness on LTT quality and environmental management systems for LTT personnel to ensure the management systems are embedded in Operations.
• Lead, manage and coordinate management reviews and internal/external audits, including preparation and execution of the LTT IMS audit programme. Use results to improve systems and compliance.
• Help in defining quality and environmental objectives and metrics (KPI), ensure reporting is in place, analyse performance, and propose corrective or improvement actions and reports.
• Liaise with Tideway to ensure the Tideway Management System is provided and maintained by Tideway following the System Acceptance Period.
• Provide technical support for the drafting of key documents, as required.
• Support the department by liaising or attending meetings with key internal and external stakeholders, as required.
• Promote a culture of zero-incident, zero harm and zero compromises. Undertake safety observations when on site.

We’re looking for you to:

• Typically, at least 5 years of relevant business or technical experience in the water industry.
• Degree / Post-graduate level education (or equivalent) in a relevant discipline.
• Professional qualification in management systems, audit, and asset management such as Member of CQI, ICRA qualified Auditor and Member of IAM.
• Must have an excellent working knowledge of ISO9001 and ISO14001 and EA guidelines.
• High attention to detail.
• Experience in the development and maintenance of effective relationships with internal and external stakeholders.
• Experience in supporting and embedding change, able to influence and drive the right culture and behaviours.
• Proactive approach.

What’s in it for you?

• Competitive salary offering up to £55,000 per annum depending on experience and skills.
• Annual Leave 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service to our customers, and communities so and planet can thrive. Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all. But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers.
We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.