Field Engineer

We have an exciting opportunity at Thames Water to join our Home Counties Waste Network team as a Field Engineer.

Your role will be to set up / oversee emergency and planned flow management activity (e.g. tinkering and over-pumping) on the sewer network, often collaborating with colleagues in the logistics team and Network Engineers.  You will also work closely with our civil and non-civil service providers, to ensure that network repairs are carried out quickly and efficiently so that flow management activity can be stood down as soon as possible.

In addition, the successful candidate will oversee the plant hire process for their area, ensuring equipment is returned when no longer needed and monthly charges incurred are accurate.  During quieter periods, the field engineer will carry out infiltration investigations to support the targeting of planned investment in the region to reduce pollution and flooding incidents.

Due to the nature of this role, you will be expected to travel across a wide area between North and South Home Counties.

What you’ll be doing as the Field Engineer

Your time will be split between the office and the  field, and you will be responsible for:

• Overseeing the installation of flow management arrangements, ensuring plans are executed in a safe and timely manner, with minimal customer and operational disruption.
• Ongoing management of flow management schemes; including contractor supervision, control over variations, health and safety, and management of hire equipment.
• Carrying out field surveys so playbooks can be developed for new flow management activities; ensuring accurate and sufficiently detailed information to allow designs to be implemented with no issues.
• Work alongside our suppliers and contractors to ensure all work is completed in a safe and timely manner and by Thames Waters standards and procedures.
• Liaise with internal and external stakeholders, including customers, to ensure flow management works are planned and communicated as appropriate.
• Carry out contractor auditing; ensuring that all works undertaken meet the Thames Water Health, Safety and Wellbeing standards and in line with business requirements.
• Working alongside our service providers, carry out infiltration investigations as necessary to identify sewers requiring remedial work. Ensure evidence is documented in a logical and accessible format.

Base Location – Hockford (STW) - GU24 0DE, or Ryemeads STW. (SG12 8JY)

36 hours - Monday to Friday, plus the inclusion of an on-standby Rota for which you will receive additional payment.

What you should bring to the role

• Water Industry experience, ideally in Waste Networks, would be beneficial.
• Ability to use company IT systems and office software, in particular Excel. (to manage plant hire list)
• Good verbal and written communication skills, to interact with your colleagues and customers/stakeholders.
• An uncompromising approach to Health, Safety and Wellbeing.
• Passion and understanding of how to deliver exceptional customer experiences.
• Must hold full UK driving licence.

What’s in it for you?

• Competitive salary starting from £30,000 per annum depending on previous experience.
• Company vehicle.
• Annual Leave: 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.