Sampling Quality Auditor

In this role, you will be part of the Quality Team, working within the wider laboratory and sampling structures. You will support the Quality Manager in the day-to-day operation of the Quality Management System, conducting audits for potable and wastewater sampling to ensure accreditation to ISO 17025, DWTS, and MCERTS for both sampling and laboratory activities.

Please note, this is 12-Month Fixed-Term Contract.

What you will be doing as a Sampling Quality Auditor:

• Organising and conducting technician audits within the potable and wastewater sampling teams, auditing the QMS and laboratory methods according to the audit schedule.
• Writing audit reports, providing feedback, and conducting root cause analysis of any audit findings. Managing the completion of any raised audit findings.
• Providing advice, support, and training to the sampling and laboratory teams.
• Ensuring the effective implementation and monitoring of AQC processes within the sampling teams.
• Promoting continuous improvement and sharing best practices.
• Assisting in preparation for and participating in external audit activities (e.g., UKAS, EA).
• Managing document control within the QMS.
• Proactively identifying training needs through development plans.

What you should bring to the role:

• Experience working within MCERTS, DWTS, or ISO 17025 accredited Quality Management Systems.
• An understanding of ISO 17025 or Drinking Water Inspectorate and Environment Agency quality guidelines will be beneficial.
• Ideally, experience conducting audits.
• A full driving licence and access to a car to travel between sites in London and the Thames Valley region.

Working hours: 38 hours per week. Start and finish times can vary due to business needs, and you may need to start early on some days to conduct audits, so flexibility is essential.

Base Location: Spenser House Reading. This role involves significant driving between Little Marlow, Maple Lodge, and Reading.

What’s in it for you?

• Competitive salary from  £37,000 to £45,000 per annum per annum depending on skills and experience
• Annual Leave - 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.