Digital Programme Manager

In Team Digital, we’re planning for a future where the technology solutions we co-create and design enable us to achieve our goal of protecting our greatest natural resource and allowing our customers, communities and the environment to thrive.

Our vision is to create an everyday digital experience for the people we serve - our customers - by putting them at the heart of everything we do. As part of our award-winning team, you’ll help the business become an intelligent, connected organisation to deliver our digital transformation and turnaround.

The Digital Programme Manager will be responsible for shaping, defining, managing and delivering a coherent set of activities across one or more projects within the Thames Digital team reporting to a Portfolio Manager. They will need to be able to define project scope, and outcomes and run the project/s to the expected standards of time, quality and budget whilst engaging and managing the project/s wider
stakeholders.

What you will be doing as Digital Programme Manager

• Define and baseline the project’s scope, plan and budget that will successfully deliver the business outcomes/objectives.
• Identify, engage and manage direct and indirect stakeholders appropriately in the context of their role within the project/s.
• Establish and manage regular project review meetings covering cost, schedule, resources, RAID and RAG statuses. 
• Identify and manage RAID items within the project and escalate where appropriate.
• Manage project change (scope, time, budget) within agreed tolerances or escalate changes to the project control board/s.
• Attend project initiation workshops and creation of any associated material to instigate a new project.

What should you bring to the role?

We want to bring together a team of brilliant tech minds with game-changing ideas.

We’re looking for people who will help us re-imagine the way we work and the way we get things done:

• A truly digital mindset. Open to collaboration. Open to risk. Open to new ways of doing things.
• Obsessed with data. Obsessed with excellence.
• People who think and behave differently to the way we do. People who don’t want to just be another cog in the machine.

Essential Experience

• Extensive experience in Digital / IT project management delivery roles.
• Experience of financial management up to £6m per annum.
• Experience with Agile and/or Product Management delivery methodologies.
• Direct line management experience and advantage but not essential.
• Knowledge of MSP/PRINCE practices.

What’s in it for you?

Hybrid Role with 2 days in Reading

• £75,000 - £90,000 per annum depending on experience.
• 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Car Allowance.
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Private Health Insurance.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We must keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date. We encourage you to apply as soon as possible to avoid disappointment.