Lead Process Data Analyst

We are seeking a Lead Process Data Analyst to join a high-profile team at an exciting time of change within the company.

This role is based in the Business Improvement Team which is responsible for delivering improvements and driving efficiencies for Waste Treatment Operations. 
Thames Water’s Waste Treatment business generates large amounts of data daily.

Your role will combine process knowledge and data handling and analytics to generate critical insights, informing decisions impacting our site performance.

This role will support colleagues and sites based across the entire Thames Water estate, and as such office location is negotiable. You can be based at any of the following locations - Beckton (STW) - IG11 0AD, Crawley (STW), Crossness (STW) - SE2 9AQ, Mogden (STW) - TW7 7LW, Oxford STW - OX4 4YU, Reading (STW) - RG2 0RP, Rye Meads (STW)

We are offering a salary up to £45,000 per annum, depending on skills and experience

36 hours per week Monday – Friday. Permanent. Full Time

What you will be doing as a Lead Process data Analyst?

Your day-to-day input will directly contribute to the Waste Operations Business Unit’s strategic priority of a “Smart and Efficient Operation”, specifically reducing energy usage and improving operational efficiency, including maximising renewable electricity generation and heat recovery, minimising chemical usage, and reducing the cost of sludge and cake transportation.

The data analysis and tools you develop and maintain will enable the optimisation of each step in the wastewater treatment process, including primary treatment, activated sludge treatment, anaerobic sludge digestion, biogas production and sludge dewatering.

• Collaboration with operational teams and other stakeholders across the company, sharing performance and risk insights to aid the consistent and efficient delivery of process performance commitments.
• Operation, maintenance and deployment of operational performance reports, to deliver accurate and trusted reports and insights, with appropriate commentary.
• Ownership of regulatory reports.
• Effective collaborative use of data insight and operational knowledge to create interventions for operational delivery teams that focus on enhancing asset operation and/or risk.
• Maintain existing data management processes, monitoring key data quality metrics and proactively consulting with company-wide functional experts and data engineers to resolve any process failures or data quality issues.
• You will need good data aptitude and analysis capability, including statistical modelling, data mining, innovative analytical tools, and advanced data visualisation techniques to identify trends and provide insight on process performance.
• Identify and propose new developments to improve processes and models.
• Your work will directly enable process improvements, and drive efficiency, reducing the cost of treatment.
• You will work with a team of process engineers and technical experts developing data tools and providing improved data handing, analysis, and reporting.
• You will collaborate with other key data teams to ensure we are developing efficient tools and reporting.
• Your waste treatment process awareness will be critical to putting data into context.
• You will be responsible for providing technical leadership in data analysis, and visualisation to support the Business Improvement team, with additional opportunities to support frontline operations.

What should you bring to the role?

• You will have a proven record with data handing, analysis and reporting and some experience of the wastewater and sludge industry.
• You will need to possess strong analytical skills.
• Working across the business it is essential that you are confident in communicating professionally both verbally and in writing; have strong influencing skills and be able to build positive relationships quickly.
• Strong analytical background, including Excel, VBA, MS Access, SQL, Power BI. (Python or R not required but seen as a bonus).
• Several years of relevant business or technical experience.
• Experience providing detailed management reports.
• Attention to detail, plus the ability to understand the wider context of analytical tasks.
• Good communication skills and self-driven approach to work.
• Excellent IT skills – relevant industry specific tools and systems as well as MS Office.

What’s in it for you?

• We are offering a salary up to £45,000 per annum, depending on skills and experience.
• GymPass, a free fitness plan and access to several wellbeing apps for you and up to three family members as well as discounted plans nationwide!
• Cycle to work scheme, always on and up to £3k, save money, get fit and help protect the environment.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Ongoing performance development reviews to help you be your best and identify growth opportunities.
• 26 days holiday per year increasing to 30 with the length of service (plus bank holidays).
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.

Who are we?

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.