Supply Chain Coordinator

We are currently recruiting a Supply Chain Coordinator, working out of our Didcot Distribution Centre. This is an exciting new role to support the delivery and development of the Supply Chain Inventory team and assist the team with their daily tasks.

You will have full responsibility for our supply chain email inbox and will work to ensure action is taken and help with any resolutions to any queries.

What you will be doing as a Supply Chain Coordinator

• Provide support to the Supply Chain Inventory team on daily tasks.
• Support expediting of supplier purchase orders to ensure timely delivery of spares.
• Monitor and manage supply chain email inbox to ensure timely action and resolution to ensure high levels of customer satisfaction.
• Create and maintain system master data.
• Generic admin and data input duties.
• Liaise with Operations Admin to provide insight into daily deliveries.
• Support team with regular reporting requirements.
• Processing of orders through SAP.
• Ensuring all supplier arrears have an up-to-date ETA.
• Liaising with Operations Inbound Problem resolution, working with suppliers to prevent recurrence.
• Request order pull forwards where there is a predicted stock out before the next planned delivery.
• Manage customer queries and complaints relating to spare job orders/requirements.
• Create and maintain material master data to ensure smooth supply chain operation.
• Housekeeping of master data.
• Work across the Supply Chain & Inventory Operations team to review Hours call-out requests to understand the trigger and build in continuous improvement within this key process to support our SI3 commitments.

Location – Didcot Distribution Centre. Potentially moving to a Hybrid basis in the future.

Working Hours – 36 hours a week, Monday to Friday.

What you should bring to the role

• Background knowledge of Supply Chain / Logistics.
• Excellent verbal, written and presentation skills.
• Passionate about understanding customers and their needs.
• SAP knowledge. (not essential)
• Ability to work under pressure and tight deadlines.
• Excellent project and time management skills.
• Exceptional attention to detail.
• Familiar with MS Office. (Word, Excel and PowerPoint)
• Organization and Time Management.

What’s in it for you?

• Offering between £30,000 and £32,000 per annum depending on experience and skills.
• 24 days holiday per year increasing to 28 with the length of service. (plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Access to lots of benefits to help you take care of your and your family’s health and well-being, and your finances – from annual health MOTs and access to physiotherapy and counselling to Cycle to Work schemes, shopping vouchers and life assurance.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

The real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.