Performance Analyst

Are you a highly organised and motivated individual who is a team player and able to work independently? If so, this could be the perfect opportunity for you. This is a great opportunity to join a highly technical and skilled team of analysts and to get a unique experience of liaising with a range of key stakeholders, providing insight and intelligence to improve performance reporting within our Streetworks department. You will be able to have a direct influence on the strategic direction of Thames Water through the analysis and commentary of performance data enabling the business to meet their operational, commercial and professional Streetworks objectives.

What you’ll be doing as a Performance Analyst

• Collating and analysing complex data sets to provide business insight through visualisations and commentary.
• Design and deliver automated technical solutions in data extraction, transformation, modelling and cleansing.
• Manipulate data to provide valuable insight, information and build appropriate support tools / applications.
• Support the SOS (Streetworks operational support) team with day to day tasks as well as system upgrade projects where required.
• Support the department by liaising or attending meetings with key internal and external stakeholders if needed.

What you should bring to the role

• Have knowledge of Power BI and Power Aps, experience with Microsoft Office, particularly Excel.
• Some experience with Access would be advantageous.
• Have experience of data analysis or equivalent, with confidence in converting this with the use of visualisation tools.
• Knowledge and experience with Salesforce, Street Manager and NRSWA would be advantageous.
• High level of attention to detail.
• Be self-driven and possess exceptional verbal and written skills, being able to communicate technical specifications to non-technical business users in a clear and effective style.
• Have A Level in a STEM subject or equivalent.

What’s in it for you?

A perfect opportunity for someone who is looking for part time or full-time work, this supportive business area would suit someone who is looking to further develop their analytical skills on a flexible basis.

Hybrid role once a week in the office. Flexibility with working hours.

• 26 days holiday per year increasing to 30 with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

Who are we?

Our business continues to operate as usual, delivering our essential services to around 16 million customers across London, Thames Valley and the Home Counties'. 

At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.

Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.

But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?

Working at Thames Water

At Thames Water we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.

We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, background, and differences that each individual brings.

Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.

Find out more about working at Thames Water.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.