Business Administrator

Position: Business improvement and support administrator 
Location: Plymouth, onsite working
Salary: £14.41 per hour
Hours: 35 hours per week
Position: Temporary until December 2024

About the Role:
This role will support the Senior Business Improvement Officer and all Improvement Managers in the successful planning, delivery, monitoring, control, and closure of smaller projects, as well as the delivery of new capabilities for the People Directorate. The role primarily involves managing and coordinating project work, understanding interdependencies, and ensuring the project team is equipped with the necessary resources.

Key Responsibilities:
Project Coordination: Manage and coordinate project activities, ensuring the team is set up to achieve project goals with the required resources.
Support and Advice: Advise the Senior Business Improvement Officer and Improvement Managers on project progress, and how risks and issues will be mitigated and managed.
Leadership: Lead improvement activities, establish effective project governance, and allocate tasks, ensuring accountability and completion.
Documentation: Develop project documentation for medium/low risk projects as defined by project methodology.
Reporting: Report project progress as agreed within governance arrangements and at required intervals.
Project Management: Use required systems and tools to manage risks, issues, dependencies, resources, benefits, lessons learned, and stakeholders.
Process Design: Perform process design, requirements capture/analysis, and other non-specialist business analysis for improvement projects.
Resource Monitoring: Monitor resources allocated to projects and escalate any gaps.
Additional Duties: Undertake other duties appropriate to the grade of the post, including providing guidance and support to team members.

Essential Experience and Skills:
Understanding and planning to deliver stakeholder requirements.
Delivering customer needs effectively.
Planning, scheduling, and prioritizing activities for self and others.
Providing reports and updates to senior colleagues to enable decision-making.
Project management skills (e.g., risk management, project planning, resource planning, stakeholder mapping).
Excellent communication skills, both written and verbal.
Report writing (e.g., project briefs, highlight reports, business cases).
Planning and organizational skills.
Problem-solving skills.
Keyboarding skills needed to carry out tasks within the role.
Managing change, developing, and implementing standard ways of working.

Desirable Qualifications:
Project Management Qualification.
Change Management Qualification.
Knowledge of project/programme methodologies.
Knowledge of health and social care.
Knowledge of continuous improvement methodologies.
Experience using Project Management methods
Experience delivering and supporting projects in a Health and Social Care environment.
Experience developing and/or using process maps to identify opportunities for improvement.
Coaching and mentoring to improve colleagues' knowledge and skills.

To be considered for this role, please contact Pertemps Plymouth or simply click apply.
Please ensure your CV is up to date and fully describes your relevant experiences.
We look forward to hearing from you.