Senior Shift Controller

We are looking for a Senior Shift Controller to join our team at Gateway Desalination Plant permanently.

As the successful candidate, you will be responsible for the effective day-to-day running of Thames Gateway Water Treatment works.
Thames Gateway is a unique site as it is the only Desalination site currently in the UK and uses ultra-filtration and Reverse Osmosis as part of the treatment process.

This is done by using SCADA and responding to specific situations to ensure the relevant processes are brought under control or escalated to an event.
At times, you may be required to be the responsible person on-site and will direct the Process Technicians to ensure that services are delivered in accordance with standards.

• The working hours for this role are a 12-hour rotating shift pattern.
• This role is site-based with lots of variety, including involvement in helping to organise projects on-site. Day to day you will spend time both within the control room and outside on site.
• Base Location: Thames Gateway WTW, Jenkins Lane, Beckton, IG11 0AD.

What you will be doing as a Senior Shift Controller

• Being responsible for the overall operation of the Water Treatment Works, the plant, and the equipment
• Ensure priority of delivering wholesome water
• Monitoring, collating, and reporting data to ensure that statutory and regulatory compliance is met, and the site meets regulatory quality standards and customer demand.
• Interpreting and assessing trends SCADA
• Optimising plant performance and availability
• Reviewing and authorising/rejecting RAMS
• Issuing permits; TWOSA’s, G-Permits, Hot Works etc
• Manage/Liaise with contractors to ensure compliance with Safe Systems of Work
• Undertaking complex isolations to ensure the plant is safely maintained and to ensure the safety of any plant being worked on
• Processing faults and advising suitable rectification by the first fix, raising issues to the Maintenance Scheduler or Manager as required
• Assisting with on-site capital project works, co-ordinate maintenance and operational personnel raising reactive work when required
• Regularly collect water samples from around the site and complete basic laboratory analysis on them
• Monitoring stock levels and requesting and taking deliveries as required
• Undertaking safety and security checks and taking responsibility for the health and safety of yourself and your colleagues
• Operating and monitoring the processes from the Control room using SCADA, and where necessary, go into the process area to carry out operations and when required, inspect the process area
• Undergo training in safety procedures including confined space entry

What you should bring to the role? 

• We are looking for someone who has process and/or water treatment experience and is hands-on and practical with impeccable attention to detail and troubleshooting skills.
• Qualification in a technical discipline would be advantageous.
• The ability to work unsupervised and be prepared to work both day and night shifts on a 12-hour shift pattern. (And where cover is required)
• Prepared to be trained in safety procedures including Confined Space Entry.
• Significant experience in a relevant industry and with experience managing or controlling the relevant processes or networks.
• Previous experience in reviewing and approving RAMs and issuing permits would be advantageous.
• Fully competent at using the appropriate Company IT systems and Office software.
• Previous experience or knowledge of SCADA systems would be beneficial.
• Be a self-motivated individual who can immerse themselves into the team around them, you need to be very disciplined have the desire to learn from those around you and have a can-do attitude. This role can be demanding at times but very rewarding too.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve.
• Have excellent communication and interpersonal skills, to interact with the team.

What's in it for you?

• Competitive salary up to £43,560 per annum depending on skills and experience.
• 24 days holiday per year increasing to 28 with the length of service. (Plus bank holidays)
• Whilst water or industrial process experience is desired, a willingness to learn, bringing enthusiasm and a sense of responsibility is essential. Full training will be provided as well as all work clothing, tools and equipment.
• GymPassi a is free fitness plan and access to several well-being apps for you and up to three family members as well as discounted plans nationwide.
• Cycle to work scheme, always on and up to £3,000 save money, get fit and help protect the environment.
• WeCare, a variety of health and wellbeing services for you and your family including up to 10 specialist counselling sessions, 24/7 access to a virtual GP, get-fit programmes and access to a nutritionist.
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

Find out more about our benefits and perks.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.
Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet with real purpose, real support, and real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is a great, diverse and inclusive place to work.

We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. We aim to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support you.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.